Privacy Policy

1. Data controller

The data controller responsible for personal data processed through this website is:

• Entity name: DOLDAR RESTAURACIÓN SL
• Tax ID (CIF): B93944627
• Postal address: CCC Paraíso de Amadores, Locales 15-16, Avda. Ministra Anna Lindh s/n, Puerto Rico, Amadores (Mogán), 35130, Las Palmas, Spain
• Contact email: contacto@lagranadagrx.com
• Contact phone: 928 36 47 54 (+34 928 36 47 54)

2. Purpose of data processing

At La Granada GRX we process personal data provided by users for the following purposes:

• Inquiries and contact assistance: Responding to messages, questions, or information requests submitted by email or telephone.
• Table reservation management: Processing, managing, and confirming table reservation requests made via the booking engine or phone.

3. Web analytics, advertising tracking and international transfers

La Granada GRX website may use web analytics tools (Google Analytics) and advertising tracking tools (Google Ads, Meta Pixel, and TikTok Pixel). These tools are only activated and loaded upon the user's explicit, free, and informed prior consent, granted via the website's cookie preference panel.

If the user rejects non-essential cookies or does not explicitly configure them, none of these tools will load and no browsing information will be collected.

Joint data controllership: For advertising tools provided by Meta (Meta Platforms Ireland Limited) and TikTok (TikTok Technology Limited), DOLDAR RESTAURACIÓN SL acts as a joint data controller alongside these providers for the collection and transmission of event data used for audience measurement and ad performance analytics, in accordance with the data terms of each provider.

International data transfers: The use of services provided by parent companies or affiliates located outside the European Economic Area (such as Google LLC, Meta Platforms, Inc., or TikTok) may involve international transfers of personal data. Such transfers are safeguarded under adequate data protection mechanisms, including providers' certification under the EU-US Data Privacy Framework or execution of Standard Contractual Clauses (SCCs) approved by the European Commission.

4. Legal basis for processing

The legal basis for processing user personal data depends on the purpose:

• Inquiries by email or phone: The legal basis is the user's consent when submitting the inquiry or legitimate interest in responding to the request.
• Table reservation management: The legal basis is the execution of a pre-contractual or contractual relationship requested by the user.
• Analytics and advertising tracking: The legal basis is the user's explicit consent given via the cookie banner or preference panel, which can be revoked at any time.

5. Data retention period

Personal data provided will be stored for the time strictly necessary to fulfill the purpose for which it was collected or until deletion is requested by the user. Subsequently, data will be kept duly blocked for the periods legally required to meet potential legal or administrative liabilities.

6. Recipients and data disclosure

Personal data will not be transferred to third parties, except under legal obligation. For the online booking service, an external booking system embedded on the website is used; the service provider acts as a data processor under confidentiality agreements.

7. Rights of data subjects

Users may exercise their data protection rights at any time:

• Access: Confirm whether we are processing personal data concerning you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of personal data when no longer needed.
• Objection: Object to the processing of personal data based on specific circumstances.
• Restriction of processing: Request temporary suspension of data processing under statutory cases.
• Data portability: Receive personal data in a structured and commonly used format.

To exercise any of these rights, you may send a written request accompanied by proof of identity to contacto@lagranadagrx.com or by mail to DOLDAR RESTAURACIÓN SL, CCC Paraíso de Amadores, Locales 15-16, Avda. Ministra Anna Lindh s/n, Puerto Rico, Amadores (Mogán), 35130, Las Palmas, Spain.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) via its official website (www.aepd.es) if you consider that the processing of your personal data violates applicable regulations.

8. Security measures

DOLDAR RESTAURACIÓN SL applies necessary technical and organizational measures to ensure the security and confidentiality of personal data, preventing alteration, loss, unauthorized processing, or access.